Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms or subscription forms
• Request consultations or services
• Subscribe to our newsletter
• Contact us via email or phone

Personal Information

This may include:

• Name and contact information (email, phone, address)
• Property ownership and investment details
• Financial information relevant to tax calculations
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide tax advisory services and consultations
• Send you newsletters and updates about Australian tax legislation
• Respond to your inquiries and support requests
• Improve our services and website functionality
• Comply with legal obligations and professional standards

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To authorized service providers who assist in our operations (subject to confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication measures

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable certain website features and functionality

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

6. Your Rights and Choices

Under Australian Privacy Principles, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Meet professional obligations as tax advisors

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Complaints

If you believe we have breached your privacy, you may lodge a complaint with us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.